Privacy Policy

Privacy Policy Victory996 — Member Personal Data Protection

Victory996 takes seriously every piece of information you entrust to us. This Privacy Policy explains how we collect, use, store and protect your personal data as a member of our platform.

Last updated: 1 January 2026 Malay Estimated reading time: 7 minutes 256-bit SSL Protected
256-bit
SSL Encryption
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Data sold to third parties
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Unauthorized sharing
PDPA
Malaysia Act Compliance

Note: This Privacy Policy describes victory996's privacy practices and applies to all users of our platform, including the website and mobile app. By using our services, you agree to the terms set out in this policy.

1victory996 Introduction & Commitment

Victory996 is an online gaming platform that operates with full responsibility towards the privacy of all its members. We understand that your personal data is a trust that must be carefully safeguarded, not merely technical information.

As a platform trusted by hundreds of thousands of players in Malaysia, we fully comply with the Personal Data Protection Act 2010 (PDPA) Malaysia. This means every decision regarding your data — from how it is collected to how it is deleted — is made based on strict data protection principles.

This Privacy Policy is written in plain, easy-to-understand language because we believe you deserve to know clearly what happens to your information. No confusing legal jargon, no hidden terms.

Our Promise: victory996 has never and will never sell, rent or transfer members' personal data to any third party for marketing or commercial purposes without your explicit consent.

2Information We Collect

We collect various types of information depending on how you interact with the victory996 platform. The following are the main categories of data we process:

Identity & Account Information

Full name MyKad / Passport number Date of birth Email address Phone number Residential address

Financial Information

Bank account number Account holder name Deposit records Withdrawal records Transaction history

Technical & Usage Information

IP address Device type Operating system Web browser Game activity logs Session data

KYC Verification Documents

MyKad / Passport copy Verification selfie Bank statement Proof of address

We only collect information that is truly necessary to provide a safe, fair, and legally compliant service. We do not collect irrelevant or excessive data.

3How We Use Your Data

Every piece of information we collect has a clear purpose. We use your data for the following purposes:

  • Account management: Securely creating, verifying, and maintaining your victory996 account.
  • Transaction processing: Processing your deposits and withdrawals quickly and accurately.
  • Identity verification (KYC): Ensuring the platform remains free from fraud and compliant with legal requirements.
  • Customer support: Resolving your inquiries, complaints, and technical issues more efficiently.
  • Platform Security: Detecting and preventing fraudulent activity, money laundering, and security threats.
  • Service improvement: Analyzing usage patterns to improve the overall user experience.
  • Important communications: Sending account-related notifications, policy changes, and security information.
  • Legal compliance: Meeting reporting obligations and compliance requirements with relevant authorities.

For marketing and promotional communications, we only send notifications to members who have given explicit consent. You may withdraw this consent at any time through your account settings.

4Information Sharing with Third Parties

Victory996 does not share your personal data with third parties except in the following limited and necessary situations:

  • Payment providers: Transaction details that need to be shared with payment processors such as banks, FPX, Touch 'n Go, or GrabPay to complete your transaction.
  • Technology service providers: Companies that help us operate the platform infrastructure, data hosting and cybersecurity — all bound by strict confidentiality agreements.
  • Legal Authority: When required by law, court order, or official investigation by a legitimate authority.
  • Fraud prevention: Sharing only the minimum necessary information with trusted industry partners to detect and prevent fraudulent activity across platforms.

Victory996 has never sold, rented or disclosed your personal data to advertisers, data brokers or third-party marketing companies. This is a non-negotiable principle.

5Data Security

We continuously invest in best-in-class security infrastructure to ensure your data is always protected. The security measures we implement include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with industry-grade encryption.
  • Encryption of data at rest: Sensitive data such as financial information and KYC documents are stored in encrypted format on our servers.
  • Two-Factor Authentication (2FA): An additional security layer that protects your account from unauthorized access.
  • 24/7 Monitoring: Our security team continuously monitors the system to detect any suspicious activity.
  • Strict access controls: Only authorised personnel with a legitimate business need may access user data.
  • Periodic security audits: We conduct regular penetration testing and security audits carried out by independent third parties.

Your credit card, debit card, or bank account information not stored on victory996 servers. All payment processing is handled directly by authorised payment providers.

6Cookies & Tracking Technologies

Victory996 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance cookies: Helping us understand how users interact with the platform so we can make improvements.
  • Functional cookies: Saving your preferences such as language and display settings for a smoother experience.
  • Analytics cookies: Collecting anonymous statistical data to help us understand overall platform performance.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.

7Data Storage & Deletion

Victory996 retains your personal data for as long as your account is active or as long as required to provide services. After account closure, we retain certain records for periods stipulated by Malaysian law:

  • Financial transaction records: Retained for a minimum of 7 years after the transaction date, in line with financial legal requirements.
  • KYC documents: Retained for 5 years after account closure for AML (Anti-Money Laundering) compliance.
  • Support communication logs: Retained for 2 years for reference and dispute resolution.
  • Usage and analytics data: Anonymised data is retained indefinitely; identifiable data is deleted within 90 days of account closure.

Once the retention period ends, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

8Your Rights as a User

Under Malaysia's PDPA, you have the following rights regarding your personal data held by victory996:

1
Right of Access

You may request a copy of the personal data we hold about you at any time through our customer support.

2
Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request that we correct it promptly.

3
Right to Erasure

You may request the deletion of your personal data, subject to applicable legal data retention obligations.

4
Right to Object

You have the right to object to the processing of your data for direct marketing purposes or any purpose you have not consented to.

5
Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

6
Right to Withdraw Consent

You may withdraw consent for data processing at any time without affecting the validity of prior processing.

To exercise any of the above rights, contact our data protection team via email at [email protected] or via 24/7 Live Chat. We will process your request within 14 working days.

9Children's Data

Victory996 is a platform for adults aged 18 and above only. We do not intentionally collect, process or store personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child has registered on our platform are requested to contact our support team immediately.

10Changes to the Privacy Policy

Victory996 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements.

For any material changes, we will:

  • Sending notifications to your registered email address at least 14 days before the changes take effect.
  • Displaying clear notices on our platform's home page.
  • Updating the "Last Updated" date at the top of this document.

Continued use of the platform after the effective date of any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the following channels:

  • Privacy Email: [email protected] (displayed as plain text only)
  • Live Chat: Available 24/7 via the chat icon on our platform.
  • Official Telegram: Contact a victory996 support agent through our official Telegram channel.

We are committed to responding to all privacy-related inquiries within 3 working days. For cases involving data deletion or access, the processing period is up to 14 working days.

Our team will never ask for your account password in any privacy-related communication. If anyone claims to be a victory996 representative and requests your password, please report it to us immediately.

Why Your Privacy Is Safe with victory996

We do more than comply with the law — we build a genuine culture of privacy into every aspect of our platform.

Military-Grade Encryption

All data transmitted between your device and the victory996 platform is protected by 256-bit SSL encryption — the same technology used by major financial institutions worldwide.

No Data Sales

Victory996 does not sell, rent or transfer your personal data to any third party for commercial purposes. Your data belongs to you, not us.

Malaysia PDPA Compliance

We fully comply with Malaysia's Personal Data Protection Act 2010. All our data handling processes are reviewed regularly to ensure ongoing compliance.

Restricted Data Access

Only staff who require access to perform their duties are permitted to view your data, and every access is recorded in a comprehensive audit log.

Full Control in Your Hands

Through your victory996 account settings, you can manage privacy preferences, withdraw marketing consent, and request data deletion at any time.

Independent Security Audit

The victory996 platform undergoes regular security testing and privacy audits by independent third-party audit firms to ensure data protection standards are always up to date.

Play with Peace of Mind — Your Privacy is Fully Protected

Join millions of victory996 members who play with confidence, knowing their personal data is always safe and protected.

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